PRIVACY POLICY
LAST UPDATED AND EFFECTIVE AS OF OCTOBER 1st, 2021
Studiotwentyseven (“Company,” “we,” “our,” or “us”) understands that privacy is important to our users. Protecting your private information is our priority. The Privacy Policy below discloses our practices regarding information collection and usage, including studiotwentyseven.com (the “Website”) and any other services provided by us or our affiliates (collectively, the “Services”)
OVERVIEW
We collect information when it is voluntarily provided by you (see Information We Collect; How We Collect It; How We Use It)
We automatically collect information from users of our Website for user authentication, device security, and for analytical purposes (see Information We Collect; How We Collect It; How We Use It and Cookies and Tracking Technologies)
If you are a resident of the European Economic Area (“EEA”) or the United Kingdom, you can access, delete and control certain uses of your personal information (see Additional EEA/UK Disclosures)
We will not use or share your personal information with anyone except as described in this Privacy Policy
By accessing or using the Services, you agree to this Privacy Policy. If you do not agree with our policies and practices, you should not use the Services or otherwise provide us with personal information. If you have questions, you can always contact us using the information in the section below titled Contact
Our Platform is provided from the United States of America and all servers that make it available reside in the United States of America. You understand that data stored in the United States may be subject to lawful requests by the courts or law enforcement authorities in the United States
INFORMATION WE COLLECT. HOW WE COLLECT IT. HOW WE USE IT
We collect certain information that specifically identifies, describes, or references a particular consumer (“personal information”). We collect personal information, including:
Registration Information. When you create an account on our Website, you will be asked to provide your name, email address, physical address, and a password
Communication Information. When you contact us or sign up for our newsletter, you provide us with your email address and any other information you choose to provide over such communication, including information about your query
Purchase information. When you make a purchase through our Services, you provide us with your name, email address, shipping address, and credit card information. Your archived credit card information is maintained by our third-party payment provider in a secure and safe environment
When you use our Website, we or our third-party service providers may also collect certain other types of information that do not specifically identify you. We collect this information automatically and indirectly through the use of cookies and other tracking technologies. This includes information such as: online identifiers (for example, internet protocol (IP) addresses), cookie identifiers, and similar device identifiers
We may collect, use, and/or disclose your personal information for the following business or commercial purposes:
To create, maintain, customize, and secure your account with us, and to personalize your Website experience
To operate the Website and to provide you with any specific services you have requested
To process and fulfill your order, notify you of your order status, and handle returns
For testing, research, analysis, and product development, including to develop and improve our Website, products, and services
To provide you with support and to respond to your direct inquiries, including to investigate and address your concerns and monitor and improve our responses
To deliver content and product and service offerings relevant to your interests
To help maintain the safety, security, and integrity of our Website, products and services, databases, and other technology assets
To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and fulfillment
To respond to law enforcement requests and as required by applicable law, court order, legal process, or governmental regulation
To investigate suspected fraud, harassment, or other violations of any law, rule, or regulation, or the policies for the Website.
To transfer your information in connection with a bankruptcy proceeding or the sale, merger, or change of control of the Company or the division responsible for the services with which your information is associated
We may permit our vendors and subcontractors to access your information, but they are only permitted to do so in connection with performing services for us. They are not authorized by us to use any personal information for their own benefit. Please note that if you consent to additional uses of your information, we may use your information in a manner consistent with that consent
Please be advised that “non-personal information” (i.e., information that does not personally identify you, such as aggregated data) may be shared with any number of parties and may be used in any manner consistent with applicable law. Without limiting the forgoing, as used herein, personal information does not include information that is lawfully made available from federal, state, or local government records, or de-identified, anonymized, or aggregated information
OTHER WEBSITES AND SOCIAL NETWORKING SERVICES
As a convenience to you, we may provide links to third-party websites, apps, or services from within the Website. We are not responsible for the privacy practices or content of these third-party sites, and by providing a link, we are not endorsing or promoting such third-party sites. The Website may also integrate with social networking services. We do not control such services and are not liable for the manner in which they operate. While we may provide you with the ability to use such services in connection with our Website, we are doing so merely as an accommodation and, like you, are relying upon those third-party services to operate properly and fairly. You should be aware that personal information which you voluntarily include and transmit online in a publicly accessible blog, social network, or otherwise online may be viewed and used by others
COOKIES AND TRACKING TECHNOLOGIES
We or our third-party service providers may store some information on your device or device hard drive as a “cookie” or similar type of file (such as clear gifs, web beacons, tags, and similar technologies that work on mobile devices) to collect data related to usage of the Website. “Cookies” are pieces of information that may be placed on your computer by a website for the purpose of collecting data to facilitate and enhance your communication and interaction with that website. Such data may include, without limitation, the address of the websites you visited before and after you visited the Website, the type of browser you are using, your IP address, what pages on the Website you visit and what links you clicked on, the region where your device is located, and geo-IP data. We may use cookies to customize your visit to the Website, maintain the efficiency and usefulness of the Website, facilitate your purchasing activity, and for other purposes to make your visit more convenient or to enable us to enhance our Website and Services. For additional information about how the Website uses cookies, please read our Cookie Policy
If you want to stop or restrict the placement of cookies or flush any cookies that may already be on your computer or device, please refer to and adjust your web browser preferences. Further information on cookies is available at www.allaboutcookies.org. By deleting our cookies or disabling future cookies you may not be able to access certain areas or features of our Website or some of its functionality may be affected
DATA SECURITY
We maintain reasonable security procedures to help protect against loss, misuse, unauthorized access, disclosure, alteration, or destruction of the information you provide to us. Please note that no data transmission or storage can be guaranteed to be 100% secure due to the inherent open nature of the Internet. As a result, we cannot guarantee or warrant the security of any information you disclose or transmit to us online and cannot be responsible for the theft, destruction, or inadvertent disclosure of your information
DATA RETENTION
We will retain your information for as long as your account or inquiry is active or as needed to provide you with our Services, and for a reasonable time thereafter in accordance with our standard procedures or as necessary to comply with our legal obligations, to resolve disputes, and to enforce our agreements. Even if we delete some or all of your personal information, we may continue to retain and use aggregate or anonymous data previously collected and/or anonymize or aggregate your personal information
INFORMATION RELATING TO CHILDREN
Our Services are not intended for children under 16 years of age. No one under age 16 may provide any individually identifiable information through the Services. We do not knowingly collect individually identifiable information from children under 16. If you are under 16, do not use or provide any individually identifiable information through our Website or Services. If we learn we have collected or received individually identifiable information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any individually identifiable information from or about a child under 16, please contact us at studio@studiotwentyseven.com
OPT-OUTS
Notifications or Messages
Users have the option to turn off or opt out of notifications or messages. If you wish to no longer receive notifications or messages from us, contact us at studio@studiotwentyseven.com
Personal Information Opt-Out
If you do not want us to retain or use your personal information, you may withdraw your consent by contacting us at studio@studiotwentyseven.com
Cookies
If you want to stop or restrict the placement of cookies or flush any cookies that may already be on your computer or device, please refer to and adjust your web browser preferences. Further information on cookies is available at www.allaboutcookies.org. By deleting our cookies or disabling future cookies you may not be able to access certain areas or features of our Website or some of its functionality may be affected. Cookies and similar items are not used by us to automatically retrieve personal information from your device without your knowledge
ADDITIONAL EEA AND UK DISCLOSURES
IF YOU ARE SITUATED IN THE EUROPEAN ECONOMIC AREA OR THE UNITED KINGDOM, THIS SECTION APPLIES TO OUR COLLECTION, USE, AND DISCLOSURE OF YOUR PERSONAL DATA AND ADDITIONAL RIGHTS YOU HAVE UNDER APPLICABLE LAW
Legal Basis:
We will only use your personal data, as that term is defined under the General Data Protection Regulation (“GDPR”), when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
Where we need to perform the contract we are about to enter into or have entered into with you
Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests
Where you have consented to a certain use of your personal data
Where we need to comply with a legal or regulatory obligation
To the extent permitted under applicable laws, we will also process, transfer, disclose, and preserve personal data when we have a good faith belief that doing so is necessary
Data controller:
Studiotwentyseven is the data controller of all personal data collected through our Website. To contact us, please see the section titled Contact
If you are situated in the EEA or the UK and have any complaints regarding our privacy practices, you have the right to make a complaint at any time to your local supervisory authority. We would, however, appreciate the chance to deal with your concerns before you approach your supervisory authority, so please contact us in the first instance. If you have a complaint, please contact our privacy manager can be contacted here: studio@studiotwentyseven.com
Provision of personal data and failure to provide personal data:
Where we need to collect personal data by law or under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with our services). In this case, we may not be able to provide certain services to you
Collection of personal data from third-party sources:
We do not collect personal data about you through public sources. We may obtain personal data and other information about you through our third-party partners who help us provide our products and services to you
Withdrawing your consent:
If we are relying on your consent to process your personal data, you have the right to withdraw your consent at any time by contacting us at studio@studiotwentyseven.com
Data Transfer:
We may transfer personal data from the EEA and UK to the USA and other countries, some of which have not been determined by the European Commission to have an adequate level of data protection. Where we use certain service providers, we may use specific contracts approved by the European Commission which give personal data the same protection it has in Europe. For more information about how we transfer your data, please contact us at studio@studiotwentyseven.com
Use of your personal data for marketing purposes:
We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising:
Promotional offers from us: We may use your personal data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products, services and offers may be relevant for you (we call this marketing). You will receive marketing communications from us if you have requested information from us or used our services and, in each case, you have consented to our use of your personal data for marketing purposes
Data Subject Rights:
If you are situated in the EEA or the UK, under the GDPR, as a data subject, you have the right to:
Request access to your personal data (commonly known as a “data subject access request”). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it
Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us
Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully, or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request
Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms
Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios: (a) if you want us to establish the data’s accuracy; (b) where our use of the data is unlawful but you do not want us to erase it; (c) where you need us to hold the data even if we no longer require it as you need it to establish, exercise, or defend legal claims; or (d) you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it
Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you
Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent
To exercise your rights under the GDPR, please contact us at studio@studiotwentyseven.com. Please note that in order for you to assert these rights, we may need to verify your identity to confirm your right to access your personal data. This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. In order to verify your identity, we may need to gather more personal data from you than we currently have
PRIVACY POLICY UPDATES
We reserve the right, at our discretion, to change, modify, add, or remove portions from this Privacy Policy at any time by posting the modified policy on this page, provided that any such modifications will only be applied prospectively. We encourage you to periodically review the Website for the latest information on our privacy practices. Your continued use of the Services following the posting of any changes to this Privacy Policy means you accept such changes
CONTACT
For questions or concerns relating to this Privacy Policy or your information, we can be contacted at studio@studiotwentyseven.com or at STUDIOTWENTYSEVEN 241 Church Street, New York, NY 10013 USA